Privacy Policy



Customers please read the following content to understand the commitments that we will make, in order to respect and protect the interests of customers.

When accessing and using KTSPay's services, it means that you have read, understood and completely agree with the content stated in this Privacy Policy. We may amend and update the content of this policy as necessary. The revised version is effective from the time of posting.


Collect customer information

Personal information that customers are required to provide on the website KTSPay.com.vn includes: Full name, phone number, email (if any). This is the necessary information for us to create a member account, to ensure your interests.


During the transaction and payment process at the website ktspay.net, we only keep detailed information about the order, NOT information about the customer's bank account number or card information.


Scope of using customer information

KTS's goal is to provide customers with high quality products and services, with service exceeding expectations. We use customers' personal information for the following purposes:
Sales & Customer Care Provide information about new products and services upon request Send notifications about our programs and events Liaise with customers in case of special need. In the event that a legal authority requires, KTSPay is responsible for cooperating in providing customer information within the scope of its retention. In addition, no one has the right to use customer information for any other purpose.


Manage customer information


Anytime there is a change in personal information, customers can log in and update again. Customers are solely responsible for the accuracy and legality of the information they provide.


Customers protect their own username and password to use and transact on the website KTSPay.com.vn. If you detect unauthorized use of your account, please notify us in time to take appropriate action.


Commitment to information security

KTSPay is committed to protecting customers' personal information, not providing it to any third party for any purpose.


In the following cases, we may disclose customer information:
Approved by the customer. At the request of a law enforcement agency. Upon request from the telecommunications service provider for registration.

In addition, we are committed to using all the best technical measures to ensure that customer information is not stolen. However, although the system is equipped with many security features, it is not possible to 100% guarantee that information is secure on the Internet. KTSPay cannot guarantee that customer's personal information is absolutely confidential, and KTSPay will not be responsible in case of unauthorized access to customer information.


Contact us


KTSPay . TECHNOLOGY SERVICES CO., LTD
Floor 17, Vincom Center Building, No. 72 Le Thanh Ton, Ben Nghe Ward, District 1, City. Ho Chi Minh
Phone: 090 789 1479